td999 Terms and Conditions

2.1 Age Eligibility

To register and play games on the td999 platform, you must be at least 21 (twenty-one) years of age. Any person under the age of 21 is strictly prohibited from opening or using an account. td999 may request relevant documents to verify age at any time.

2.2 Registration Process

During registration, you must:

• Provide accurate and complete personal information.
• Provide a valid mobile number and email address.
• Create a strong password.
• Give consent to accept these Terms and the Privacy Policy.

Each user may open only one account. Holding multiple accounts is strictly prohibited.

2.3 Identity Verification (KYC)

To complete a withdrawal or after a certain volume of transactions, td999 may request the following documents to verify your identity:

• A photo of your National Identity Card (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of your mobile banking account.

td999 reserves the right to place withdrawals on hold until KYC verification is completed.

3.1 Account Security

Maintaining the security of your account is entirely your responsibility. Keep your login credentials (username and password) confidential and do not share them with anyone. If you suspect any unauthorized login, notify our support team immediately.

3.2 Account Suspension or Closure

td999 reserves the right to temporarily suspend or permanently close your account in the following circumstances:

• Violation of any clause of these Terms.
• Fraudulent or suspicious activity.
• Providing false information.
• Age fraud or identity deception.
• Operating multiple accounts.

4.1 Deposit Rules

The following payment methods may be used to deposit funds into td999: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳300 and applies to all methods. Deposits are generally processed quickly.

• Minimum deposit: ৳300 (for each method).
• Use only a payment method registered in your own name.
• Deposits from third-party accounts are strictly prohibited.
• Provide the correct reference number when making a deposit.

4.2 Withdrawal Rules

The following rules apply to withdrawing funds from td999:

• Minimum withdrawal: ৳800.
• Withdrawal processing time: generally within 10 to 45 minutes.
• Withdrawals may only be made to verified payment methods.
• Fulfilling wagering requirements is mandatory for winnings derived from bonuses.

Withdrawals may be delayed if a security check is required. In such cases, the td999 support team will contact you.

5.1 Welcome Bonus

Newly registered users will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. A 20x wagering requirement applies to this bonus.

• For example, if you deposit ৳5,000 you will receive an additional ৳5,000 as a bonus.
• Before withdrawing, the total (deposit + bonus) = ৳10,000 × 20 = ৳200,000 must be wagered.
• The welcome bonus applies only once per account.

5.2 General Bonus Terms

• Bonuses are only usable on games designated by td999.
• Bonus funds cannot be withdrawn directly — the wagering requirement must be met first.
• Multiple bonuses cannot be used at the same time unless specifically stated.
• td999 reserves the right to cancel a bonus if abuse is suspected.
• Each promotion may have its own expiry period — expired bonuses will be cancelled automatically.

5.3 VIP and Cashback Program

td999's VIP program has 4 tiers, with weekly cashback provided at each tier:

• Bronze (Bronze): up to 0.2% weekly cashback.
• Silver (Silver): up to 0.4% weekly cashback.
• Gold (Gold): up to 0.6% weekly cashback.
• Platinum (Platinum): up to 0.8% weekly cashback.

It is possible to advance to higher VIP tiers through regular gaming activity. Wagering requirements may also apply to VIP cashback.

6.1 Game Rules

All games on the td999 platform are operated by third-party game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming). Each game has its own applicable rules, which can be found within the game.

• Certified Random Number Generators (RNG) are used in all games to ensure fair play.
• If any game result is affected by a technical error, td999 will review the situation and make a decision.
• If a connection is lost while a game round is incomplete, the game will automatically resume upon reconnection.

6.2 Sports Betting

When betting on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football, and other sports, please keep the following in mind:

• A minimum and maximum limit is set for each bet.
• Odds may change during in-play betting (live betting).
• If a match is cancelled or abandoned, the stake for the relevant bet will be refunded.
• Fraudulent betting using insider information (match fixing) is strictly prohibited.

7.1 Strictly Prohibited Activities

The following activities are completely prohibited on the td999 platform. Violating these rules may result in immediate account closure and balance confiscation:

• Creating or using multiple accounts by the same person.
• Bonus abuse or bonus arbitrage.
• Attempting to influence game outcomes by artificial means.
• Attempting to hack or breach the platform's security systems.
• Using third-party accounts or payment methods.
• Registering using false information or forged documents.
• Money laundering or transactions involving illegal funds.
• Threatening or harassing other users.

8.1 Data Collection & Use

td999 collects, stores and processes your personal information solely for the purpose of providing the platform's services. Your information is never sold to third parties. For full details, please read our Privacy Policy.

8.2 Data Security Measures

td999 uses industry-standard technology to protect your financial and personal information:

• SSL (Secure Socket Layer) encryption is used for all data transmissions.
• Sensitive financial information is stored in encrypted form.
• Regular security audits are conducted.
• Firewall protection is maintained to prevent unauthorized access.

9.1 Responsible Gaming Policy

td999 believes that gaming should be an entertaining activity, not a cause of financial problems. We encourage every user to play responsibly.

• Do not bet beyond your means.
• Do not treat gaming as a source of income.
• Avoid placing larger bets to recover losses.
• Take regular breaks and set limits on your playing time.

To learn more about responsible gaming, visit our Responsible Gaming page.

9.2 Self-Exclusion & Limit Setting

td999 provides users with the following control tools:

• Deposit Limit: Set a daily, weekly or monthly deposit limit.
• Loss Limit: Set a maximum loss limit for a given period.
• Session Limit: Restrict continuous gaming time.
• Self-Exclusion: Temporarily suspend your account for a specified period.

Contact our 24/7 live chat support to activate these tools.

10.1 td999's Liability

td999 makes every effort to provide uninterrupted service. However, td999 is not liable for losses arising from the following:

• Internet disconnection or technical issues.
• Issues with the user's own device.
• Service disruptions from third-party game providers.
• Uncontrollable circumstances (Force Majeure) — such as natural disasters or cyber attacks.

10.2 Dispute Resolution

In the event of any dispute or complaint, please contact our support team first. td999 endeavors to resolve all disputes fairly and transparently. The support team will review the issue and reach the most fair decision possible.

11.1 Right to Make Changes

td999 reserves the right to change, amend or update these terms and conditions at any time. Users will be notified of significant changes via a notice on the platform.

Continued use of the platform after the revised terms and conditions take effect will be considered as your acceptance of the new terms.

11.2 Entire Agreement

These terms and conditions, the Privacy Policy and the Responsible Gaming Policy together form the entire agreement between td999 and the user. If any clause is found to be legally unenforceable, the remaining clauses will continue to be in effect.

12.1 Contact for Support

If you have any questions or complaints about these terms and conditions, please contact us:

• 24/7 Live Chat (in Bengali) — available directly on the platform
• [email protected]

Our support team is always ready to resolve any issue for you in the Bengali language.